Privacy Policy

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DalCanton Chiropractic
Effective Date: January 1, 2026

DalCanton Chiropractic (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, safeguard, and protect your information in compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), applicable state laws, and other governing regulations.

We may collect and store the following types of information:

• Name, address, phone number, email address
• Date of birth
• Emergency contact information
• Insurance and billing information

• Medical history and intake forms
• Examination findings, diagnoses, imaging, and treatment records
• Appointment notes and clinical documentation
• Communications related to your care

• IP address, browser type, device information
• Website usage data, cookies, and analytics
• Online forms and scheduling data
• SMS, email, and portal communications

We may use your information for purposes including but not limited to:

• Providing chiropractic care and related services
• Scheduling, confirming, and managing appointments
• Treatment planning and clinical documentation
• Billing, insurance verification, and collections
• Communicating with you via phone, email, SMS, or patient portal
• Improving clinic operations, services, and patient experience
• Legal, regulatory, compliance, and risk management purposes

We strictly comply with HIPAA regulations. Your PHI may be used or disclosed without your authorization for:

• Treatment: Coordination with other healthcare providers
• Payment: Insurance claims, billing, collections
• Healthcare Operations: Quality assurance, training, audits

All other disclosures require your written authorization unless otherwise permitted or required by law.

By providing your contact information, you acknowledge and consent to receive communications from DalCanton Chiropractic, which may include:

• Appointment reminders
• Care-related messages
• Billing notifications
• Practice updates

Important Notice:
Electronic communications (email and SMS) may not be fully secure. While we take reasonable precautions, we cannot guarantee absolute security. You may opt out of non-essential communications at any time by notifying us in writing.  No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

We may use HIPAA-compliant third-party vendors (including but not limited to EHR systems, scheduling platforms, billing services, email/SMS providers, and analytics tools).

All vendors are required to:

• Maintain appropriate safeguards
• Use information only as permitted
• Enter into Business Associate Agreements (BAAs) when required

DalCanton Chiropractic is not responsible for the privacy practices of third-party websites or services accessed through links from our site.

Our website may use cookies and analytics tools to:

• Improve performance and usability
• Track aggregate, non-identifiable usage data

You may disable cookies through your browser settings. Doing so may affect website functionality.

We implement administrative, technical, and physical safeguards to protect your information, including:

• Secure electronic health records
• Access controls and authentication
• Staff training and confidentiality policies

Despite our best efforts, no system is 100% secure, and we cannot guarantee the absolute security of information transmitted electronically.

We retain patient records and personal information for the period required by federal and Pennsylvania state law. Records are securely destroyed when no longer required.

You have the right to:

• Access your medical records
• Request corrections to your information
• Request restrictions on certain disclosures
• Request confidential communications
• Receive a copy of this Privacy Policy
• File a complaint without retaliation

Requests must be submitted in writing.

We do not knowingly collect personal information from individuals under the age of 18 without parental or legal guardian consent.

We may disclose information when required to do so by law, court order, subpoena, or governmental authority, or to protect the rights, safety, or property of DalCanton Chiropractic, our patients, or others.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

DalCanton Chiropractic
4120 William Penn Highway
Murrysville, PA 15668
📞 724-327-0148
📧 Contact@dalcantonchiropractic.com
🌐 DalCantonChiropractic.com